IVR
- Home
- IVR
Never miss a customer's call.
Contact our IVR team to know about our cost-effective plans that will help in achieving your business goals through the automated process
Contact Global itech Solution to get the best Interactive Voice System or IVR system. We help you in spreading your business across the world. Our IVR system enables a dial-pad for identification, segmentation and routing callers to the appropriate department.
Benefits of using IVR- Personalized messages- It allows you to record personalized messages that prompt customers to call your company.
- Shows professionalism- It shows professionalism to clients and creates a good rapport of your company.
- Collect information- IVR collects information from the callers and transfers calls to desired extension or department.
- Automated customer support – IVR solutions allow the customers to solve their queries most of the time themselves without talking to the agent.
- Route the caller to appropriate department- IVR routes the caller to the required team or department.
- Easily handles high calls volumes- In peak time, the number of calls is high. IVR handles all the calls and transfers it t the appropriate department without losing any call. If the desired person is on another call, then the IVR system asks callers to wait.
IVR system by Global itech solution installs and assigns a virtual number system for your company which is cost-effective and a powerful tool that helps in the growth of your company. IVR system by us includes the following features:-
- Voice Mails
- Notifications for Leads
- Call recording facility
- Welcome messages
- Conference calls
Contact our IVR team to know about our cost-effective plans that will help in achieving your business goals through the automated process